FAQs

frequently asked questions

In this section you can find some of the most frequent asked questions (FAQ) asked by our customers. If you have a questions that is not answered on this page then please contact us.

Q?

I am interested, what are your prices?

A.

We offer the following 3 pricing model to choose from:
– on hourly basis $35 per hour, you call us when you need us
– flat rate fee, we negotiate a price to get your desired project done
– contractual agreement to provide it support services for all your it needs. Excludes hardaware purchases etc…

Q?

Do you provide computer services to residential homes?

A.

Absolutely, we provide full services for home users. Please visit out Desktop & Laptop Support page for all details.

Q?

We need one time support in our office, can you do that or do we have to go on a contract with you?

A.

If you only require a one time support with any of your IT business needs, then it is not a problem. Please contact us through our contact page and will be in touch with you.

Q?

Do you provide services in the USA?

A.

Yes, but mostly through  remote means, however we can make exception providing that the finances are worth it to send out engineers to the states. Please contact us to discuss further…